In line with the
“When we use new technologies to help create a better world, we want to make sure it does not have side-effects that go counter to our values and intentions”, said
As it will be a collective and collaborative effort across the United Nations Secretariat’s diverse groups and roles to influence technology projects today while also creating the capacity to monitor and respond to future risks, the Responsible Technology Playbook addresses a wide range of stakeholders ranging from senior leaders, policy makers to developers. The emphasis is on participatory best practices, tools and techniques that everyone — not just technology specialists — can use and benefit from as they increase their understanding of how technology interacts with society.
Addressing the areas that have the greatest potential to impact individuals, their communities and society, the Responsible Technology Playbook focuses on:
- A Responsible Tech Mindset - First and foremost, awareness of the potential harm that can be caused by action, or inaction. Constant consideration of the user, and how tech systems, products and even features can lead to unexpected, and unintended consequences.
- Sustainability: Exploring the areas of sustainable tech, with a deep dive on creating tech that has a lower environmental impact over its lifetime.
- Data and AI: The emergence of generative AI tools makes it increasingly hard to distinguish between real and fake. Combating misinformation and disinformation in the age of big data and generative AI has to be a priority for ‘trusted’ organizations.
- Privacy: As a basic human right, privacy is a key enabler for diversity and inclusion. Without awareness of privacy concerns and an enshrined privacy risk management culture, it is impossible to maintain good privacy practices that mitigate the potentially harmful consequences of improper data processing, storage or transmission.
- Accessibility: Accessibility was originally intended to design products and places with a focus on people with disabilities. Now accessibility focuses on identifying exclusion, learning from diversity and extending solutions to all.
- Diversity, Equity and Inclusion (DEI): By incorporating varied perspectives and lived experiences, we’re better able to solve for the needs of our users. DEI has the power to create positive social change and help anticipate unintended consequences.
- Security: Protecting the United Nations’ data, resources and reputation is vitally important. As the organization stores, processes and shares more and more sensitive information electronically, preventing breaches is paramount.
“By establishing a framework of best practices that puts ethics and responsibility first, the
- Read our Responsible Tech research, conducted with MIT Technology Review.
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